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Shipping & Returns Policy

SHIPPING & RETURNS POLICIES

At the home of Sammy Ruiz, our customer’s satisfaction is a top priority. If, for any reason, you are unhappy with your purchase, you may return it within 14 days from purchase date for credit towards a replacement image. All products must be returned in like new (undamaged) condition, in original shipping container and be returned with all accompanying certificates/paperwork you received with your order. You can request a substitute product. Sammy Ruiz does not pay for return shipping fees.Most orders are already done, however some are also made to order. Please know that by purchasing from us you are complying with our shipping and return policies. Typically, Orders will be processed the next business day. Shirt sizes are unisex but are printed on men's sizes unless specified. 

INTERNATIONAL CUSTOMERS PLEASE NOTE

If you choose First-Class International as your shipping method, we are NOT responsible for lost packages. Although that is the most affordable method, it also means that these packages are not trackable, and are not insured against loss or damage. For many countries, this usually isn't a problem. But we have had problems shipping to several countries in the past which have resulted in lost packages that could not be claimed. Please understand that we will do everything we can to get your order to you, but we cannot refund, re-ship, or assume any other responsibility for your order once it has been shipped using this method. We recommend choosing Priority Mail International as your shipping method to ensure coverage in case your package is lost or damaged. Shipping prices for both domestic and international orders are generated automatically at checkout by the USPS shipping service to provide exact shipping costs to your location.